You love shopping online from your computer or your
phone, and you know that many people love it as well. This certainty could
convince you to open your online store and sell your chosen products.
After all, launching your online store could
allow you to earn some extra income or perhaps even eventually quit your day
job if you make a lot of profits.
But whether you want to do everything on your
own or to rely on eCommerce fulfillment services, there are a few things you
need to know if you want to be able to operate your store successfully.
These seven eCommerce tips and tricks for
beginners will help you get started and keep going forward.
1. Don’t
miss your chance to make a great first impression
Customers will be more likely to buy something
from you if your online store looks good and if it looks professional.
Fortunately, the eCommerce platform you choose should allow you to easily
customize a professional-looking store and make it your own.
You also need to give some thought to your
brand image. Your online store design should ideally involve a logo, a color
scheme, and maybe two different fonts.
Ensure your site looks great because you will
not get a second chance to make a first impression.
2. Be sure
to build a strong online presence
Even if you have the best-looking store online, you will not receive many orders if no one knows your store exists. This is why you must focus on marketing and building a strong online presence for your brand.
Besides you have to be conscious about the Ultimate SEO checklist so that your store ranks in Google search.
You should be present on social media,
advertising your products with unique and engaging content for your target
customers. It’s also a good idea to set up a newsletter to send promotional
emails to the customers who subscribe to your list.
3. Choose
reliable eCommerce fulfillment services
If you don’t want to be in charge of
processing and shipping your orders, you can hire eCommerce fulfillment services to handle everything. This allows you to focus on
operating and marketing your store.
However, choose a reliable service provider
with a great reputation. If their services are less than ideal, your customers
will blame you for any issue with their orders.
4. Give a lot
of thought to your store’s copy
You need to work on perfecting your eCommerce
store’s copy. That doesn’t simply mean any sentence you write should be free of
typos and grammatical errors.
Whether we’re talking about your landing page,
“About us” page, shipping policy, or product descriptions, all your copy needs
to be engaging and written in your unique brand voice.
Don’t forget to include a clear call to action
to encourage your customers to add a product to their cart or subscribe to your
newsletter.
5. You need
to be consistent to operate an eCommerce store
All these eCommerce tips and tricks for
beginners will not amount to much if you’re not ready to commit to consistently
operating your online business.
You can’t simply add a few products to your
store, post a blog article on social media, and wait until you receive orders.
You should regularly add new products to your
store, launch promotions, and build your presence on social media. A consistent
schedule will help you achieve results.
6. You also
need to offer stellar customer service
When it comes to shopping online, customers
have a lot of choices. If you want them to choose your store, you need to
provide them with stellar customer service.
First, your store needs to be easy to use so customers
don’t feel like wasting their time. You also need to quickly address their
questions and concerns and show them that you value them by offering them
discounts for their loyalty and adding customized thank you notes in the
packages they receive.
To entice customers, you should consider
offering free shipping for orders of a certain value. With this type of offer,
everyone wins: your customers will order more items from you, and they won’t
have to pay for shipping.
7. You
should reinvest your profits in your eCommerce store
Finally, when your store starts generating
profits, resist the temptation to immediately spend all the money you earn. A
better idea would be to reinvest your profits in your eCommerce business.
Paying for online ads, for example, would help
you reach out to more potential customers, allowing you to earn even more money
in the future.
And when you finally earn more money and have
a following of happy and loyal customers, you can spend more.